Guides to Reviews and Online Reputation

Tips, guides and news about online reputation management

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Google Reviews in 2026: What's Changed
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Google Reviews in 2026: What's Changed

Google tightened review policies in 2026, introduced AI summaries, and updated reply rules. Here is what changed and how your business should adapt.

May 22, 20269 min read
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Why You Should Never Review Your Own Business
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Why You Should Never Review Your Own Business

Fake Google reviews from the owner, employees, or family lead to profile penalties. We explain the risks and what to do instead.

May 18, 20268 min read
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How Many Google Reviews Does a Restaurant Need
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How Many Google Reviews Does a Restaurant Need

How many Google reviews does a restaurant need for the Local Pack? Real numbers for large cities, smaller towns, and the right pace of earning new ratings.

May 15, 20269 min read
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Connect Your Booking System to Google Reviews
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Connect Your Booking System to Google Reviews

Link your booking system to Google reviews via Reservio, Bookio, or Make and collect ratings automatically after each visit — no manual follow-up required.

May 11, 20269 min read
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AI Review Replies: When They Help (and Hurt)
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AI Review Replies: When They Help (and Hurt)

AI review replies save time, but only when used correctly. Learn when automation helps and when it hurts — and how to keep replies feeling genuinely human.

May 7, 202610 min read
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How to Ask for a Google Review Tactfully
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How to Ask for a Google Review Tactfully

A practical guide to requesting reviews in a way that does not feel intrusive. Templates for SMS, email, and in-person requests.

May 4, 20269 min read
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Google Reviews for Fitness Centers: Get Members
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Google Reviews for Fitness Centers: Get Members

Fitness centers and wellness studios earn more members with strong Google reviews. When to ask, how to phrase the request, and ready-to-use templates.

May 1, 202611 min read
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When to Reply to Google Reviews: Timing Tips
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When to Reply to Google Reviews: Timing Tips

When should you reply to Google reviews — and how fast? Practical timing windows and a weekly routine for small businesses that cannot spare an hour a day.

Apr 30, 20269 min read
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How to Collect Google Reviews for Restaurants
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How to Collect Google Reviews for Restaurants

How restaurants collect Google reviews via QR codes, SMS, and automation — a practical guide for owners to improve their rating and win guests from Maps.

Apr 9, 20269 min read
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How to Choose Review Management Software
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How to Choose Review Management Software

Reputive is the top Google review tool for Czech and Slovak businesses — automated collection, AI replies in proper Czech, and multi-location management.

Apr 9, 20266 min read
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AI and the Future of Online Review Management
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AI and the Future of Online Review Management

AI cuts review reply time from 15 minutes to 30 seconds. Learn how it is changing review management and what that means for your business reputation.

Apr 8, 20263 min read
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Google Reviews for Auto Repair Shops: Win Trust
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Google Reviews for Auto Repair Shops: Win Trust

An auto repair shop without reviews is losing customers. Learn how to actively collect ratings, respond to criticism, and use reviews to grow.

Apr 8, 20264 min read
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Google Reviews for Doctors and Clinics: Win Trust
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Google Reviews for Doctors and Clinics: Win Trust

Patients choose doctors based on reviews. Learn how to ethically collect ratings, respond to criticism, and improve your practice's online reputation.

Apr 7, 20264 min read
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Google Reviews for Beauty Salons and Spas
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Google Reviews for Beauty Salons and Spas

How to collect reviews for hair salons, beauty studios, and nail salons. Practical tips to boost your rating and attract new clients.

Apr 6, 20264 min read
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How Google Reviews Affect Local SEO Rankings
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How Google Reviews Affect Local SEO Rankings

Reviews are one of the strongest factors in local SEO. Learn exactly how they influence your position in Google Maps and what you can do about it.

Apr 5, 20264 min read
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How to Ask for a Review the Right Way
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How to Ask for a Review the Right Way

Asking for a review is an art. Learn when, how, and through which channel to reach out to customers so they actually write one.

Apr 4, 20264 min read
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SMS vs Email: Which Gets More Reviews?
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SMS vs Email: Which Gets More Reviews?

A comparison of SMS and email for collecting Google reviews. Data, conversion rates, and practical tips on when to use each channel.

Apr 3, 20265 min read
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7 Proven Ways to Get More Google Reviews
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7 Proven Ways to Get More Google Reviews

Seven proven ways to get more Google reviews from satisfied customers — from the right timing and direct links to SMS automation and review campaigns.

Apr 2, 20263 min read
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How to Set Up Google Business Profile for Reviews
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How to Set Up Google Business Profile for Reviews

A complete guide to setting up a Google Business profile that attracts more customers and reviews. Step by step, without the fluff.

Apr 2, 20264 min read
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Reviews and Google Ads: Get Stars, Boost CTR
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Reviews and Google Ads: Get Stars, Boost CTR

Google Seller Ratings put star ratings in your search ads and lift CTR by up to 17%. Learn which review sources qualify and how to earn them quickly.

Apr 1, 20264 min read
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Review Management for Multi-Location Businesses
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Review Management for Multi-Location Businesses

Managing a business with multiple locations? Learn how to centralize Google review management, maintain consistent quality, and save time.

Mar 31, 20264 min read
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How to Respond to Negative Google Reviews
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How to Respond to Negative Google Reviews

A practical guide on how to professionally respond to negative Google reviews and turn unhappy customers into opportunities.

Mar 28, 20263 min read
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Why Customers Don't Write Reviews: How to Fix It
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Why Customers Don't Write Reviews: How to Fix It

Happy customers don't write reviews on their own. Find out what psychological barriers are stopping them and how to overcome those barriers.

Mar 28, 20264 min read
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Reviews vs. Social Media: What Wins Customers?
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Reviews vs. Social Media: What Wins Customers?

Should you invest your time in reviews or social media? We compare the impact of both channels on customer decisions and business revenue.

Mar 20, 20264 min read
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Why Google Reviews Matter for Your Business
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Why Google Reviews Matter for Your Business

Data speaks clearly: Google reviews directly impact revenue, customer trust, and search rankings. Learn why and how to leverage them.

Mar 15, 20263 min read
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How Reviews Directly Impact Your Revenue
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How Reviews Directly Impact Your Revenue

Reviews are not just a number on your profile — they directly affect how many customers come through your door and how much they spend. Look at the data.

Mar 10, 20265 min read
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Fake Reviews: How to Spot and Fight Them
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Fake Reviews: How to Spot and Fight Them

Fake reviews harm businesses and customers alike. Learn how to identify them, report them to Google, and protect your business from unfair competitors.

Mar 5, 20264 min read
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Guide to Online Reputation Management
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Guide to Online Reputation Management

A practical guide to online reputation management — Google reviews, social media monitoring, crisis communication, and a concrete step-by-step action plan.

Feb 25, 20265 min read
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